From Lisamaria, Owner of Yorkshire Drainage Solutions Ltd

As the owner of a busy and growing business – Yorkshire Drainage Solutions Ltd – I’m no stranger to hard work, high expectations, and the importance of excellent service. So when it came time for me to look at my mortgage options, I needed someone who truly understood both the personal and business sides of finance. That person was Paul Chata.

From the very beginning, Paul was everything I needed and more: professional, approachable, and above all, honest. He took the time to understand my individual circumstances as a business owner and structured everything around what was best for me – not just what was easy or typical. That kind of tailored support is rare.

Paul guided me through every step of the mortgage process with patience and clarity, making sure I fully understood my options and what each decision meant for my future. I never felt rushed, confused, or like 'just another client.' He made me feel supported and valued – something I work hard to offer my own clients, so I know how much it matters.

His loyalty to his clients, his depth of knowledge, and his ability to deliver solutions that make sense for real people – not just the numbers – truly set him apart. Whether it was paperwork, deadlines, or questions I had late in the day, Paul was always there to help, and always with a calm and professional attitude.

Running a company means I can’t afford delays, confusion, or poor communication – and with Paul, I never experienced any of that. Everything was handled efficiently, respectfully, and with genuine care.

I highly recommend Paul to anyone looking for expert advice, trustworthy guidance, and top-level customer service. He delivered exactly what I needed with integrity and professionalism from start to finish. Thank you, Paul – you made a potentially stressful process smooth and successful, and I’m truly grateful.